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82

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MAY 2017

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FEATURE

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PPAI Exclusive Research

advertising that resonates with consumers

prompts emotions to steer themback to the

brand. But today’s consumers havemore

options than ever.They don’t just consume;

they create their own content and curate

that of others.There is no longer one large

platformholding themajority of consumer

influence, and traditional marketing

methods are becoming less and less

effective. We are now facedwith a consumer

group seeking to enrich themselves and

explore their interests so they can build

and pursue their purpose. Millennials will

respond to content that resonates with them;

something that will catch their eye, clearly

delivering themessage.

Actively engaging Millennial consumers

and influencing their thoughts can be

a daunting task; however, promotional

products provide an opportunity to

make it easier for the brand-consumer

relationship to grow even stronger. Not

only do Millennials like receiving them, but

promotional products are making them

feel more than appreciated; they make

them feel special and impressed, and they

are sparking their curiosities to learn more

about the brand. These key emotions

guide consumer perception of a brand. In

fact, 88 percent of Millennials have a more

favorable impression of the brand as a

result of receiving a promotional product.

REACTION

Promotional Products

Reap The Greatest Return

Advertising channels are the most

important tools used by brands to reach

a targeted audience and ensure that

their message resonates positively so

that it ultimately generates the desired

reaction: the consumer becomes their

customer. Millennials choose brands that

engage them based on their passions and

interests more often than they choose

those that simply urge them to buy the

product being advertised. As a result, their

path to purchase is actually their path to

purpose, ultimately generating a greater

return on a given investment. Consumers

driven by purpose are more likely to

repeat a purchase than those influenced

by hearing one convincing message.

For years, the usefulness of a

promotional product served as the

leading feature and benefit of promotional

products. Though that has not changed

within the Millennial rationale, the study

found other qualities that have emerged

and shifted the value consumers place on

promotional products. Millennials keep

promotional products because they are

designed to fit their style and communicate

a message with which they are familiar.

The functionality of promotional

products adds purpose and appeal to the

interests of the most connected generation

in history. With most Millennials willing

to spend a little more on a product they

believe in, this finding is particularly

0

10

20

30

40

50

60

70

MILLENNIALS

GEN Xers

BOOMERS

PERCENTAGE

SPECIAL

SPECIAL

IMPRESSED

IMPRESSED

INTERESTED

INTERESTED

APPRECIATED

APPRECIATED

Emotional Response To Promotional Products

26%

26%

20%

19%

34%

37%

62%

49%

42%

41%

38%

48%

MILLENNIALS

GEN Xers

BABY BOOMERS

88

%

have a more favorable

impression of the

brand after receiving a

promotional product.