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MAY 2017

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77

PPAI Exclusive Research

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FEATURE

2001

9/11 Terrorist

Attacks

2009

Obama

In Of ce

2008

Great

Recession

2007

Streamed

Media

late 2000s

Smartphone

Revolution

1985

1990

1995

2000

2005

2010

2015

MILLENNIAL GENERATION / 1981-2000 / BETWEEN 17-36 YEARS OLD

1989

Fall of

Berlin Wall

1989

Invention

of World

Wide Web

1999-2001

Dot-Com

Bubble Burst

1986

Challenger Space

Shuttle disaster

Source: "How Millennials Want To Work And Live" Gallup (2016)

PAST

PRESENT

Self-Improvement

Millennials don’t want to fix

their weaknesses — they

want to find opportunities

to develop their strengths

Optimization

My Job

Millennials don’t just work

for a paycheck — they

want purpose; their work

must have meaning

My Purpose

Boss

Millennials don’t

want bosses — they

want coaches

Mentor

Ownership

Millennials don’t want

to own assets — they

prefer a marketplace

with shared access

Access

Brand Loyalty

Millennials don’t feel

innately loyal — they

are driven through

engaging experiences

Brand Experience

The Changing Consumer Perspective