

APRIL 2015 •
PPB
• 29
SEEING
GREEN
General Environmental
Benefit Claims
• Marketers should not make broad,
unqualified general environmental
benefit claims like ‘green’ or ‘eco-
friendly.’ Broad claims are difficult
to substantiate, if not impossible.
• Marketers should qualify general
claims with specific environmental
benefits. Qualifications for any claim
should be clear, prominent, and
specific.
• When a marketer qualifies a general
claim with a specific benefit, con-
sumers understand the benefit to
be significant. As a result, marketers
shouldn’t highlight small or unim-
portant benefits.
• If a qualified general claim conveys
that a product has an overall envi-
ronmental benefit because of a spe-
cific attribute, marketers should ana-
lyze the trade-offs resulting from the
attribute to prove the claim.
Carbon Offsets
• Marketers should have competent
and reliable scientific evidence to
support carbon offset claims. They
should use appropriate accounting
methods to ensure they measure
emission reductions properly and
don’t sell them more than once.
• Marketers should disclose whether
the offset purchase pays for emis-
sion reductions that won’t occur for
at least two years.
• Marketers should not advertise a
carbon offset if the law already
requires the activity that is the basis
of the offset.
Certifications And Seals of Approval
Certifications and seals may be
endorsements. According to the
FTC’s Endorsement Guides:
• Marketers should disclose any mate-
rial connections to the certifying
organization. A material connection
is one that could affect the credibility
of the endorsement.
• Marketers shouldn’t use environ-
mental certifications or seals that
don’t clearly convey the basis for
the certification, because the seals
or certifications are likely to convey
general environmental benefits.
• To prevent deception, marketers
using seals or certifications that
don’t convey the basis for the certi-
fication should identify, clearly and
prominently, specific environmental
benefits.
• Claiming “Green, made with recy-
cled content” may be deceptive if
the environmental costs of using
recycled content outweigh the envi-
ronmental benefits of using it.
• Marketers can qualify certifications
based on attributes that are too
numerous to disclose by saying,
“Virtually all products impact the
environment. For details on which
attributes we evaluated, go to [a
website that discusses this prod-
uct].” The marketer should make
sure that the website provides the
referenced information, and that the
information is truthful and accurate.
• A marketer with a third-party certifi-
cation still must substantiate all
express and implied claims.
Compostable
• Marketers who claim a product is
compostable need competent and
reliable scientific evidence that all
materials in the product or package
will break down into—or become
part of—usable compost safely and
in about the same time as the mate-
rials with which it is composted.
• Marketers should qualify com-
postable claims if the product can’t
be composted at home safely or in
a timely way.
• Marketers also should qualify a
claim that a product can be com-
posted in a municipal or institutional
facility if the facilities aren’t avail-
able to a substantial majority of
consumers.
Degradable
• Marketers may make an unqualified
degradable claim only if they can
prove that the “entire product or
package will completely break down
and return to nature within a rea-
sonably short period of time after
customary disposal—defined as one
year.
• Items destined for landfills, incinera-
tors, or recycling facilities will not
degrade within a year, so unquali-
fied biodegradable claims for them
shouldn’t be made.
Free Of
Marketers can make a free-of claim
for a product that contains some
amount of a substance if:
1. the product doesn’t have more
than trace amounts or background
levels of the substance;
2. the amount of substance present
doesn’t cause harm that consumers
typically associate with the sub-
stance;
3. the substance wasn’t added to the
product intentionally
It would be deceptive to claim
that a product is “free of” a substance
if it is free of one substance but
includes another that poses a similar
environmental risk.
If a product doesn’t contain a
substance, it may be deceptive to
claim the product is “free of” that
Summary Of The Green Guides
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