PPB May 2017

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| MAY 2017 | 59
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take when choosing a supplier or
partnering decorator.Theremust
be a level of trust, so always do
your due diligence on a fulfillment
house. I recommend an online
search for credible reviews of the
company and to look for any red
flags. Also, ask the fulfillment
house for referrals fromother
distributors and contact
themabout their first-hand
experiences working with that
fulfillment house. Lastly, don’t
be afraid to ask the fulfillment
house directly for their current
procedures if a distributor’s
customer contacts themdirectly.
They should bemore than
willing to share this with you.
At MBG, our policy is simple:
once a distributor becomes
our partner (customer), their
customer becomes our customer
but only through that distributor.
We hold ourselves to the
highest business ethics and
have the belief that by working
together with distributors,
we can successfully grow
both of our businesses.
How do I find a good
fulfillment house?
Fulfillment centers may claim
they have been in business for
years or currently manage large
accounts, but this does not
mean they are a perfect fit for
you. Take the time to interview
them, asking key questions
pertaining to your program.
Some of the basic questions
to discuss with your fulfillment
center include their ability to
connect with your e-commerce
system, whether they can
meet your expected demands
of growth, typical order
turnaround rate, after-ship
tracking information, return
policy and what additional
fulfillment services they offer
that separate them from the
other fulfillment houses.
Remember, this partnership
will be the representation to your
customer of how you operate as
a company, so it’s crucial to find
a fulfillment house that you can
trust to meet your needs.
Tara Mibus is marketing communications coordinator at PPAI business partner SAGE.
Fulfillment
centersmay claim
theyhavebeen
inbusiness for
years or currently
manage large
accounts, but this
doesnotmean
theyareaperfect
fit for you. Take the
time to interview
them, asking
keyquestions
pertaining to
yourprogram.
• 844-251-8544 (toll free)
All inquiries are strictly confidential.
Do you want to sell your distributorship?
We can help you sell your distributorship quickly and easily.
“This type of business transaction was completely foreign to me so it was invaluable to have The Distributor
Exchange take us through the process step by step. They went above and beyond in all regards. I couldn’t be
happier with their efforts to make this a win win for all parties involved.” – Cindy Gibbs - Big Fish Branding