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In 2001 Jamie Hudson took the plunge into the promotional products

industry and became a multi-line rep after many years as a sales rep and

district manager for Energizer Battery Company. He owes the decision to the

recommendation of his good friend and fellow multi-line rep Bill McDonald,

principal of the McDonald Terry Group in Athens, Georgia. McDonald was

right; the industry has been a great t for Hudson, who enjoys representing

several lines with di erent products and working with multiple suppliers.

Among the lines Hudson represents is supplier LarLu. In the three years

he’s repped the company, it has shown signi cant sales growth, a trend his

nominator Joe Durand, LarLu senior vice president of sales, attributes in part

to Hudson’s hard work. “I believe his best asset is in the number of sales calls

he makes,” says Durand. “He is always in some city within his region making

calls. is is a tough business because each distributor salesperson is like an

individual company; being face-to-face within distributor o ces is key to for

multi-line reps for being in the right place at the right time.”

Durand also praises Hudson’s quick follow-up on emails and phone calls—a

key to winning the business—and his natural ability for putting others at ease. “He

always has a way of making people feel comfortable around him,” adds Durand. “He

is very approachable for distributor salespeople and always shows respect.”

One On One With Jamie Hudson

On the dif culties multi-line reps face:

We have no control

over how long we represent a line—even if our sales are up

they sometime make a change.

On how reps can remain relevant:

We have to be able to

adjust as this business changes year to year. Reps are very

important because distributors need to see the quality of the

product and new ideas that are coming into the market. Also,

if a distributor has an issue, multi-line reps can help them

out. It is all about relationships.

On how distributors can help him serve them better:

They should always send us artwork for virtual and/or spec

samples. Those two things really help them close the deal.

Also, they should try to give multi-line reps their full attention

during presentations so they don’t miss any new ideas

or products.

10Questions

Suppliers Should

AskWhen

Hiring MLRs:

1

How many lines do you

currently represent?

2

Do you have any competing

product lines?

3

What can you do for us and

what are your expectations

for my product line?

4

Do our territories match

up geographically?

5

How many lines have you

lost in the past ve years

and why did that happen?

6

Who are your 10 biggest

clients and can I speak

with them about you?

7

What will you need from

us to do your best job?

8

How knowledgeable are

you about the promotional

products supplier arena?

9

Have you worked for a

factory directly? In sales?

Management? Production?

10

How are you reaching out

to distributor clients other

than through personal visits?

(For example, social media,

digital marketing, websites.)

Owner

/ Hudson Marketing

JAMIE HUDSON

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APRIL2017

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51

Best Multi-Line Reps

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FEATURE