PPB January 2016

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Celebrating Community
Recognition
On November 24, PPB Newslink
featured the news that Norcross, Georgia
distributor Accolades, Inc. had been inducted
into the Atlanta Business League Hall of
Fame at the group’s 82nd Annual Dinner
Meeting. Accolades is the first promotional
products company to be inducted into the
Hall of Fame, which recognizes African-
American-owned businesses that have
conducted continuous business for more
than 25 years.
Thank you for including Accolades,
Inc.’s recent induction into the Atlanta
Business League Hall of Fame in PPB
Newslink. I am honored! That issue of
PPB Newslink was read by many. I
received tons of emails throughout the
day and wondered how so many of my
colleagues were aware of the news.
Finally, that night when I got around to
my email, I had the answer—PPB
Newslink. And at this time of year, it’s
another reason for me to be thankful.
Daryll H. Griffin, MAS
President
Accolades, Inc.
Norcross, Georgia
UPIC: ACCINC
Service Superheroes Every Day
In conjunction with the November
2015 issue of PPB’s feature on the 2015
PPB Service Superheroes, PPAI took to
Twitter to ask industry professionals to
share their own stories of the best customer
service they have received.
The best customer experience I have
had was from Evans Manufacturing. We
were asked by one of our clients to see if
we could get 10,000 pairs of promo sun-
glasses that only Evans had. They were
having a convention and really wanted to
use the sunglasses as a kickoff item at
their pool party. We contacted Evans with
our request and to our disappointment
they said that they could not fill it. But
about 20 minutes later we received a call
back. Evans had looked over their inven-
tory and the other orders of those sun-
glasses and determined that they could
help us out after all. They contacted their
manufacturers in China on our behalf and
pulled all kinds of strings to help us meet
our client’s deadline. It was great working
with them because they could feel our
sense of urgency to help our client. I have
never seen another company work so
hard, call in so many favors and pull so
many strings as Evans did for us on our
sunglasses order.
Since then we try our absolute best to
work with Evans as we know that we can
trust them to deliver and work hard to
make us look good in front of our clients.
Casey Petersen
Marketing Director
BrightPoint Creative, LLC
Salt Lake City, Utah
UPIC: B601953
8 • PPB • JANUARY 2016 FEEDBACK
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