

person whose hand is highest and offer them
a bar of decadent chocolate, custom molded
with my brand and message. They inevitably
thank me for the gift and dive into their
treat. I bring to the audience’s attention two
things that just happened. First, that the
chocolate lover thanked me for my advertis-
ing. (When was the last time you thanked
YouTube for inserting yet another ad?)
Second, that my brand and advertising mes-
sage awakened many senses at one time, cre-
ating great impact.
The shift from thinking “giveaways” to
the recognition that this “sensory media” is a
human-to-human approach that naturally
inspires action is an “aha” moment.
Daniel Pink, author of
Drive
, says most
people experience “functional fixedness”—
they’re used to doing things the same way.
Doing things the same way has positioned pro-
motional products as giveaways. The consensus
is that they’re next week’s landfill yet a neces-
sary expense to brand and create awareness.
The missing link I discovered is, in part,
understanding who we are as people, how we
think, what our mental faculties are and how to
break conditioning. After all, we’re not compa-
nies dealing with companies; we’re people deal-
ing with people. The connection between that
realization and the brilliance of promotional
products as interactive media repositions them
as highly effective communication tools.
Every single thing produced is either
used as an incentive, reward or gift. It’s a
powerful form of media that inspires behav-
iour through one-to-one tangible communi-
cation. It’s personal. It’s not the giveaway
industry—it’s the give-for industry. Give for a
job well done. Give for increased sales. Give
for thanks. And to date the promotional
products sector is a $23 billion force of giving
in North America.
This book is designed for business pro-
fessionals who not only want more from
their marketing budgets, but who are look-
ing for that edge. With a deeper under-
standing of how to be more successful with
promotional communication tools, they can
have both.
The book was deliberately written so
that the first letter of the chapters creates the
phrase FROM PANIC TO PROFIT; the
reason being that many promotional prod-
ucts are purchased last-minute as quick give-
aways with not enough attention given to
their capabilities. As we emerge from one of
the most difficult global economies in our
history, we notice that when times are tough,
fear often paralyzes our creativity and ele-
ment of risk. When we understand the bril-
liance of sensory media, both fear and risk
diminish. We can take a more strategic
approach and create consistent memorable
experiences to anchor our brand.
We Think In Pictures
Allow me to elaborate. When I say the
word “dog” what flashes on the screen of your
mind, the word DOG or an image of a dog?
Perhaps the image is
your
dog. He could be a
six month-old German shepherd with his
oversized paws anxious for his walk, or she
could be the three-year-old stray you found
wandering on the side of the road near your
home. The image could be a dog guide, the
neighbour’s dog or a scene from the leash-
free park. The picture in your mind is as
unique as the dog itself and the experience
that brought you together.
We think in pictures. When you’re speak-
ing on the phone with someone with whom
you haven’t yet met, you often will create an
image of what that person looks like. When
you’re describing your holiday you might
choose specific images to convey the experi-
ence in such detail that the person with
whom you’re sharing it will see what you see.
Van Gogh said, “I dream my painting then I
paint my dream.”
We think in pictures. We create images in
our minds as snapshots for things and experi-
ences then frame them in our minds. Once
the framing is done the image is cast in our
mind and tucked away.
We frame concepts as well. We create
judgments, opinions and biases based on our
experiences, and once we frame those concepts
PPB
editor Tina Berres Filipski recently spoke with author
and distributor principal Jae M. Rang, MAS, to learn more
about the story behind
Sensory Media
.
PPB
:
Where did the idea for the
book come from?
Rang:
I have been speaking about the
concept of promotional products as
“sensory media” for a few years. Each
time I make the presentation, whether
it’s to a group of students at a college
or university, or to business profession-
als, they always comment that they have
never heard our industry presented in
this way. It causes them to take a second, more serious look
at the opportunities this sensory media affords them in
anchoring their brand and being memorable.
PPB
:
What does the book teach?
Rang:
The book is more of a “why” delving into the reasons
behind why this human media is so effective. It teaches
some principles like developing promotional programs
around a defined purpose, the Law of Reciprocity, and
building relationships to name a few. The book really is a
platform to educate buyers, students and new members of
our industry about opportunities but leaves the real work to
the professionals—the providers of promotional products.
PPB
:
How will the book be used and what do you hope
it will accomplish?
Rang:
I expect this book will be an aha. In fact, in the fore-
word, Bob Proctor comments, “For years, Jae has
observed the effect sensory media has on individuals. The
unfortunate thing about being ahead of your time is that
when people finally realize you were right, they will say it
18 •
PPB
• JULY 2015
INNOVATE
Jae M. Rang, MAS