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WHAT EMPLOYEES SAY ABOUT PINNACLE

DESIGNS (UPIC: PINNACLE)

“Pinnacle Designs

encourages our entire staff to believe we are a

family. Successes are honored, and unfortu-

nate events are supported with true comfort.

“It’s a true team atmosphere,” says 15-year

veteran Julie Ditchik, who notes that approxi-

mately 50 percent of employees have been

with the supplier for more than 10 years.

HOW IT DIFFERENTIATES ITSELF AS AN

EMPLOYER:

Ditchik says it’s the quality of the

company itself that makes Pinnacle Designs

an attractive employer. “We pride ourselves

on having a live person always answer the

phones during business hours and we focus

on what we do best—emblematic jewelry.”

She also says the company’s motto, The

Difference is Service!, is embraced and

demonstrated at all levels from the owners, to

directors, management, customer service and

warehouse staff.

Top Executives

Brad Hartstein, President

David Messe, Executive

Vice President

___

Type of Company

Supplier

___

Location

San Fernando, California

___

Website

www.pinnacledesigns.com

___

Year Founded

1981

___

Total Employees

55

___

Company Motto

The Difference Is Service!

___

Perks

Flexible work schedules

Casual dress code

32 •

PPB

• JUNE 2015

INNOVATE

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THE INSIDE STORY

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Employee anniversary milestones are a time for celebration with a luncheon or

dessert party featuring speeches, and a personalized award and check for the honoree. If the company has a

banner month, employees are up for a celebration. In the past, they have been treated to a carnival in the

parking lot including game booths (with gift cards or stuffed animals as prizes), food booths and an ice cream

truck with custom ice cream sandwiches. Another time, the company set up a casino in its warehouse with

blackjack and craps tables, and a roulette wheel. Players collected tickets toward various prizes; the grand

prize was a cruise to Mexico.

Great customer service is at the heart of every

order at Pinnacle Promotions, where employees

treat one another like family and embrace the

supplier’s vision, embodied in its motto: The

Difference Is Service!