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Be The Expert

Your Clients Crave

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F

OURTH IN A FIVE

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PART SERIES

Today’s companies are spending more and

more of their marketing budgets on trade-show

marketing and they need to show a positive return

on this investment. Trade shows are one of the

most valued and utilized marketing strategies in

the United States, receiving the greatest share of

the business-to-business marketing budget. Annual

spending on trade-show marketing is more than

$24 billion, and just over 10 percent of promotional

products sales in 2013 were for trade-show pro-

grams, according to PPAI research.

Face-To-Face Interaction

Trade-show marketing derives much of its suc-

cess from the personal aspect of the marketing tac-

tic. Both exhibitors and attendees cite face-to-face

personal interaction as an important reason to

exhibit and attend shows. As more and more busi-

ness is conducted virtually, through email, web

conference and telephone, 48 percent of event

attendees say face-to-face interactions are more

valuable today than two years ago. Your clients

may be spending more than 21percent of their

marketing budget on this strategy. It can be an

excellent area for distributors to specialize in and

to become well-versed in the language and art of

effective trade-show marketing.

Multiple Benefits

Trade shows provide marketers with unique

sales opportunities that can generate new leads;

provide a chance to check out the competition, do

some networking and get some publicity; and

build relationships with the right buyers. A mar-

keter can accomplish at one trade show what

might take weeks or months to accomplish through

direct sales efforts. Closing a lead generated at a

trade show costs 62 percent less than closing one

that originates in the field, according to the Center

for Exhibit Industry Research (CEIR). The same

research study estimates that an organization saves

$943 by meeting a prospect at a trade show versus

in the field.

Trade shows are highly valued in helping to:

• Reinforce brand awareness

• Build and expand brand messages

• Introduce new products or services

• Target specific business segments

• Promote existing products and services

Clarify The Show Objectives

Your customers have to choose the right shows

for their industry, market niche and segments they

are attempting to reach. To make the best deci-

sions, they should be asking their customers to find

out what trade shows they attend since those are

the ones where they will likely find similar

prospects. Your customers should also pay atten-

tion to the shows where their competition is

exhibiting.

To make the best recommendations to your

customers, it is critical to know their trade show

objectives. Help them clarify their objectives by

asking them about what is most important.

• Write sales orders

If writing orders is a key objective, perhaps you

can suggest a gift-with-purchase that becomes a

show special and incentive for the booth visitor

to buy now. You may also recommend sales

incentives for the booth staff for sales made at

the show.

• Research the competition

If researching the competition is an objective,

hire a mystery shopper to visit competitors’

exhibits, pick up literature and take notes on

what they are offering.

• Increase their visibility within the industry

If your clients want to make their presence known

in their industry, recommend a larger trade-show

booth and show them the wide variety of trade-

show signage and graphics you can offer.

• Generate publicity and press mentions

Suggest your clients send news releases describ-

ing their participation in the show and the new

products or services they will introduce while

there. Send notes to local radio and television

stations to pitch a story. Your clients should also

make several one-minute video clips depicting

the show’s excitement, and post them regularly

on their social media channels.

• Spot new trends

Tell your client to challenge everyone working

the show to walk the floor and submit a list of

the three top trends that they’ve spotted in their

industry.

50 •

PPB

• MAY 2015

GROW

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