14 / 116
COMPLIANCE
REPORT CARD
by
Julie Richie
12
|
JANUARY 2017
|
INNOVATE
A
Compliance programs should
be seen as a key part of every
organization’s foundation of providing quality
products to themarketplace. In terms of
identifying quantifiablemetrics, this will always
be a challenge, as end-user clients will have
different reasons for desiring the information.
Essentially, doing the right thing through
product testing, having the information readily
available andmeeting applicable community
regulations and laws is the core value and
outcome of compliance efforts.
BILL MAHRE
President
ADG Promotional Products
PPAI 111475
At Proforma, we havemore than 500 supplier
partners in our Preferred Limited Partner
programand each one has undergone a full
reviewof their quality and business practices to
ensure theymeet our high standards of social
and environmental responsibility. By having
stringent safety, health and ethical standards
for our preferred suppliers, our owners know
they have a reliable and trustworthy network of
vendors for all their project needs.
We also regularly attend PPAI’s Product
Responsibility Summit and encourage our
owners to stay educated on the latest standards
for safety and quality in our industry. Should
an owner run into a safety compliance
issuewith any of our suppliers, the situation
is thoroughly reviewed by Proforma’s
Strategic Partner Development Teamto fully
understand the situation and determine if
the supplier should be removed fromthe
network. Because of our deep commitment
to excellence, Proforma is in the process of
instituting a supplier rating system.This system
will motivate our suppliers to uphold their high
product and service standards tomaintain a
high ranking, while also reinforcing the trust
our owners have in our network.
Product safety and quality is a priority
for Proforma, and our industry, because
it is the benchmark bywhichmany of our
clientsmeasure the value and reputation of
the products and programs we provide. By
creating a safeguard for our owners through
our Preferred Supplier Network, we can ensure
their success in providing the highest quality
products available.
GREG MUZZILLO
Founder / Proforma
PPAI 196835
It’s really a negativemetric that you look for:
• No recalls.
• No legal actions against the firm for
defective products.
• No factories fail to meet the code
of conduct.
LARRY WHITNEY
Director, Global Compliance
Polyconcept
We measure success by the satisfaction of
our clients. Many of our high-profile brands
have increased their spend with HALO
specifically because of the security they
have with our compliance protocols. We
share our compliance protocols with every
client and use them to differentiate HALO
in a crowded marketplace. Clients that trust
your close monitoring of your supply chain
will ultimately buy more from you.
NICKI STAATS
Supplier Relations Administrator
HALO Branded Solutions
PPAI 106462
At Terry Town, wemeasure the success of
our compliance programby the ease with
which our distributor partners can utilize
and depend on us—especially when they
may not know all the answers themselves.
If you don’t have a dependable
compliance program in place, it can be very
challenging for a distributor to count on you
when they’re dealing with clients that have
large compliance needs. It doesn’t matter
howmuch they love to work with you or
howmuch business they’ve done with you
in the past.
What’s Your Company’s
Compliance Report Card?
Q
A DISTRIBUTOR ASKS
:
How do you measure the
success of your internal
compliance and product safety programs?