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72

|

APRIL 2017

|

THINK

site on the web, themove

sounds like a no-brainer

for promotional products

businesses, which could

easily post a video about one

of their recent promotions,

newproduct line, etc.

7

Do Remarketing:

Forty-

one percent of companies

surveyed said they

regularly use emails to

remarket to customers.

For example, a web visitor

who fails to con rm

their new subscription

to your e-newsletter,

for example, might be

prodded again by email

to con rm that sign-up.

8

Personalize Your Email:

irty-seven percent of

companies surveyed said

personalization of emails

was also key to their

marketing success. e

personalizationwent beyond

simply addressing a person

by rst name. Instead, other

personalized data was

included in the email, such

as the person’s birthday,

acknowledgement of

previous goods and services

purchased by the recipient

and similar quali ers

indicating the company

truly knewwho they were

emailing when they put

together themessage.

9

Use Emails For Lead

Nurturing:

irty- ve

percent of companies

said once they received a

nibble on an o er by email,

they regularly followed up

with additional emails to

try and close the deal.

10

Combine Email With

Multichannel Triggers:

irty-one percent of

companies said once contact

wasmade by email, they

followed up by reaching

out to the customer via

other channels, including

Facebook, Twitter,

telephone and old-

fashioned snail mail.

Joe Dysart is an internet speaker and business consultant based in Manhattan. Reach him at 646- 233-4089,

joe@joedysart.com

and

www.joedysart.com.

Forty-two percent

of companies

said adding video

content to their

email was critical

to the potency of

thosemarketing

messages. Given

that YouTube is

the secondmost

popular site

on theweb, the

move sounds like

a no-brainer.

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