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Sarah Thomas’s Five Tips To Grow

Your Community Organization

1

Join the local chamber

of commerce and

participate in events.

If you want to gain

something from that

chamber membership

that you paid good

money for, it is

imperative that you

attend the events,

even if it’s just one

or two a month.

2

For event sponsorships,

target people you have

an existing relationship

with and also reach

out to new businesses

.

Sponsoring an event

like a happy hour or

volunteer excursion

is a great way for new

businesses to let people

know about them.

3

Think demographics

when planning events.

Given the age of my

young professionals

group, happy hours

are typically appealing

so we tend to focus on

places that serve food

and alcohol. I ask young

professional members

for recommendations

and then select some

establishments that

I’ve personally been

to. I also look for new

businesses that are

opening and looking to

spread the word.

4

Use social media and

word of mouth.

Our

membership base is

growing organically from

other members telling

people they know and

sharing our Facebook

page. The Chamber is

also referring people

to our group as there

are a lot of younger

professionals joining

the Chamber and

looking for younger

networking groups.

5

Be yourself.

I believe

one reason I’m finding

success is because I

really am passionate

about our mission—I

really want to help

the underprivileged

citizens in Irving and I

want my fellow young

professionals by my

side. My goal is to build

relationships and if I

happen to pick up new

business, great!

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NOVEMBER 2016

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93

CONNECT

I’ve become, even though I was

quite stubborn in my teenage

years! They both taught me that

nothing comes for free and you

have to work hard to get what

and where you want in life. Both

of my parents worked so hard

during their careers to give me

the best life I could possibly

have, and because of them I push

myself every day. I want them

to be proud of the person I’ve

become. I want to say thank you

for everything they’ve given me

over the last 30-plus years.

What do you enjoy

most about yourwork?

Every day is something

different. In my position I have

the ability to work with so many

different people from any one

of our 600 sales reps to any one

of our clients. I attend a lot of

trade shows and conferences,

telling people from all over the

country who we are and why

we are a great partner for all of

their printing and promotional

product needs. A big part of my

message is around ecommerce

and how a customized platform

can help make the purchasing

process easier while controlling

the client’s brand.

What was your first

job, and what lessons

did you learn?

My first job was babysitting

and housesitting—I was about

10 years old when neighbors

started asking me to watch their

house while they were away, to

water their plants, feed their pets,

etc. While these jobs were small

they taught me responsibility

at a young age. I saw how hard

work could pay off (some of

my neighbors’ gardens were

extensive and the pets were

demanding) and I began using

a bank account regularly to save

money for things I wanted.

What motivates

you in business?

Being the best that I can be

is what motivates me every

day. As a promotional products

professional, I’m not going to

save lives or shape the minds

of the youth but there are

other ways that I can make a

difference. If I can help a small

business stretch that marketing

dollar or a company save money

on their purchases so that

they can reinvest that money

into their company and their

employees, then I’ve succeeded

at my job.

What advice would

you give to an

industry newcomer?

I tell everyone new to this

industry that customer service

is king. There are so many of

us who work in this industry

and how you communicate

with your clients will absolutely

differentiate you in the long

run. Pricing and quality

certainly are important

but if you have the lowest

price around and lack

customer service then

you run the risk of a

competitor stepping

in front of you. I also

believe it’s extremely

important to stay on top

of education.

Thomas shows off the

promotional giveaway at a

recent happy hour benefitting

Irving Cares, a local nonprofit.

Julie Richie is associate

editor for PPB.