INNOVATE
28 •
PPB
• OCTOBER 2015
What is your philosophy
for successfully managing
people?
Cheng:
Provide open com-
munication and be part of
the team. By performing
team work, not only does
everyone support each other,
but it helps everyone get
involved, including myself. I
enjoy listening to everyone’s
comments and concerns
because this helps me get
involved with my employees
and it helps the employees
to get involved with the com-
pany. When the employees
are mentally invested in
AKWA, they do a more con-
scientious job.
How do you create a
positive culture with your
team and those who report
to you?
Cheng:
In order to encour-
age my employees to strive
for the best, I must also be
open to changes. In doing so,
this helps employees feel
more confident within them-
selves and the company. It
also empowers the employ-
ees to try and improve the
company. AKWA is 100-per-
cent made-in-USA apparel, so
we’re often at a cost disad-
vantage. If the employees can
help improve the company,
we all benefit from any effi-
ciencies or product additions
they suggest.
What advice can you share
with other managers to
improve their people-man-
agement skills?
Cheng:
Always build trust.
Think positively, demonstrate
appreciation, establish mutual
respect and be responsible
for your actions. These things
will all lead to effective peo-
ple management. AKWA’s
work force demonstrates this,
as 75 percent of our employ-
ees have been with the com-
pany for 10 years or more.
AKWA Apparel is known for
high-quality, made-in-the-
USA garments, but the back-
bone of the company is our
high-quality people.
“Ken has successfully navigated AKWA Apparel from a board-
short company to a 100-percent made-in-the-USA corporate
apparel company,” says nominator Steve Pinzon, senior partner
at Brea Marketing Group and a manufacturer’s rep for
AKWA. “I’ve really enjoyed his talent for explaining why the
smallest of details is important to the quality process. He
knows manufacturing like nobody I’ve ever met. He is also
incredibly composed; he never loses his temper, never belittles
a competitor or employee and never creates tension in the
office. He’s been through some difficult times on a personal
level, but he never brings that to work with him. He’s just a
class act every day, every week, all year long.”
Ken Cheng
Owner, AKWA Apparel
(UPIC: AKWA)
City of Industry, California
Number of direct reports:
50
Cool factor:
He loves wearing “experimental”
apparel designs to work so people can see what
they look like on a real person.
Nominator:
Steve Pinzon
“When the
employees are
mentally invested
in AKWA, they
do a more consci-
entious job.”