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Every time an end buyer gives a
distributor an order he or she is
entrusting the distributor with their
brand’s reputation. You have a fiduciary
responsibility and a business imperative
to protect that brand. So what steps do
you need to take to move forward with
confidence?
Who Has A Duty To Comply?
Under the California law, retail sell-
ers and manufacturers selling goods
PRODUCT RESPONSIBILITY
DISTRIBUTOR TALKING POINTS
BEST PRACTICES FOR COMMUNICATING COMPLIANCE WITH END BUYERS
COMPILED BY ANNE LARDNER-STONE
SEPTEMBER 2015 •
PPB
• 75
THINK
ORPORATE SOCIAL RESPONSIBILITY
(CSR) is not a supplier-only issue. Every member
of the supply chain has a responsibility to put safe
and compliant products in the market. Increasingly, end buyers are
demanding more from their distributor sales partners by asking
questions related to social responsibility and environmental sus-
tainability. It is vital that you know what questions to ask, what
answers to give and what specific guidance you must provide to
your supplier partners to ensure the process goes smoothly.
C