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level. In situations like this it may be time to

find a buyer who brings resources to the table

so your business can continue to grow and

prosper, which should be good for you, your

employees and new ownership.

Hiring decisions are never easy. It can be

difficult to determine if the need is real or

perceived. Timing can also be tricky to nail

down. But, with a small investment of time

and effort spent on measuring your opera-

tion’s output, the decision will likely become

clearer. Once you decide to hire remember to

be diligent in your search for the best possible

employee you can afford. You want someone

who can grow with your company and con-

tribute to its success at all levels. And finally,

remember that not all of us are effective

managers. We need to be smart enough to

know when to step aside and let others man-

age the company’s most important assets.

COMMUNICATE TO LEAD

Improving your communication skills will help put you one step closer

to being a leader and getting that position you’ve been eyeing. Lori

Bauer, vice president of sales at BIC Graphic, shared these tips during

her presentation, Communication: The Art of an Effective Leader, at the

PPAI Women’s Leadership Conference in July.

When communicating with those in positions above you:

• Invest in relationship chemistry with your boss

• Lighten your boss’s load when you can

• Do the jobs others won’t

• Know when to push and when to pull back

• Be prepared when you take your leader’s time

When communicating peer to peer:

• Complete don’t compete

• Be a friend to peers

• Avoid office politics

• Expand your circle of acquaintances

• Don’t pretend you are perfect

When communicating with those in positions below you:

• Model the way

• Don’t play favorites

• Explaining the “why” can be an eye-opener

• Provide small awards for achievements

John Schimmoller is chief

operating officer at Fort

Wayne, Indiana-based business

services provider Certified

Marketing Consultants.

SEPTEMBER 2015 •

PPB

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