Milkshake Marketing
noun:
A sales strategy that emphasizes consumer needs over demographics
The milkshake marketing theory suggests consumers don’t actually buy
goods based on their age, education level or other market segment. Rather,
customers “hire” goods according to the jobs they need done. Clayton M.
Christensen, the Harvard Business School professor who coined the term,
says evaluating products based on function originates from a company’s com-
petitors or employees, whereas milkshake marketing is based on customers’
points of view.
76 •
PPB
• MARCH 2015
THINK
FAST FORWARD
Are you a morning person? Sixty-three percent of
advertising and marketing executives feel most produc-
tive in the first part of the day, and 72 percent are most
creative before noon. Here are five tips for making the
most of your am, from jobs agency The Creative Group.
1. Make a plan.
Spend 10 minutes at the
beginning of each day (or the evening before)
creating a realistic to-do list for the day ahead.
Prioritize tasks that are the most time-sensitive and
important to the business and plan the next eight hours
around them.
2. Sharpen your focus.
People are more effi-
cient when working for an extended period in
the same mental mode, as opposed to chang-
ing gears frequently. Try to cluster tasks that require
similar effort or resources in the same time frame.
BIZWORDS
RISE AND SHINE AT WORK
©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©™®™©
Unless you have express consent from
pop star Taylor Swift, phrases from her
2014 album “1989” may not be used
commercially. The restricted phrases
include “
Party Like It’s 1989
,” “
This
Sick Beat
,” “
’Cause We Never Go
Out of Style
,” “
Could Show You
Incredible Things
,” and “
Nice to
Meet You, Where You Been?
” Swift
applied for and received federal trade-
mark protection for these phrases,
which grants her the right to sue any-
one who uses them without permis-
sion. So shake off the urge to go put-
ting them on t-shirts, okay?
FEATUREFLASH / SHUTTERSTOCK.COM
You May
Not
Party Like It’s 1989




