PPAI Magazine September 2023

Voices | Solutions QA Distributor Asks: Have you found a polite, respectful way to explain to clients that time is money? I’m looking for creative ways to avoid getting stuck spending valuable time on projects that will have little to no return. Ask them upfront what their budget is and use your time accordingly. KATHRYN MCDONALD CEO The Global Toy Box Cardiff By The Sea, California PPAI 637758, D1 This will happen. You can’t avoid it, just be vigilant and professional. Ask what the purpose of the quote or the research is. In future projects, you have to decide how much value you will put into it. For example, a customer requested a quote for around 10 items in around 10,000 of each one, but never returned call or emails after quoting. A year passed by, and he called again. Guess what? I confronted the customer and let him know the time and effort that goes into a large quote. Basically, explain the value you are giving. RODOLFO PASCUAL Promotional Consultant The Vernon Company/ Pon Tu Logo San Juan, Puerto Rico PPAI 197585, D11 PPAI: 111248 | ASI: 35375 | SAGE: 50327 | UPIC: ACCENTS | DC: 101273 888.287.7883 www.americanaccents.com Scan for more info! Made & Printed in the USA Quick Turn Arounds Low Minimums • Coated paper plate • Metallic and neon ink colors available at no extra cost • 2 imprint methods available • Free PMS matching • Made from renewable resources WHITE PAPER PLATES 7” 9” 9” 100 piece minimums 34 • SEPTEMBER 2023 • PPAI