go from being the office supplies warehouse to the Working and Learning Company,” Abrams told Canadian business magazine Strategy about Staples. “Staples is not just the humdrum office supply chain people might think of. It was our task with this campaign to let people know about that.” Through this new campaign, Staples Canada is not only reinventing itself to coincide with its rebrand, but it’s also working to adjust the perception of being simply a onestop quick shop for easy office solutions but as a partner in business offering printing, graphic design, co-working spaces and professional development workshops. While Staples Canada was seen as an office supply store, the goal is for The Working and Learning Company to be seen as a partner that’s equipped to aid in its customers’ growth. The campaign is being marketed with multiplatform, bilingual, 15- to 30-second segments featuring Canadian host and comedian Howie Mandel—who leads the English-speaking segment—and Canadian TV personality Pierre Yves (P.Y.) Lord, who leads the Frenchspeaking segment. In the segments, which are being shown in TV and digital ads across Canada, and in flyers, email, in-store signage and ecommerce, Mandel dresses as customers’ doppelgängers and follows along as they seek answers to their questions. In one scene, the owner of a café asks himself, “Will a big banner attract more customers?” to which he stops by Staples Canada for a “Let’s Find Out” solution. WATER COOLER Coffee And Convo—With Netflix And Starbucks The streaming service giant partners with the coffeehouse chain to release a monthly series inviting fans to tune in to a discussion, over a cup of coffee, about a Netflix movie or show inspired by a book, with an actress who starred in one of the featured series. Netflix is undoubtedly known for its wide selection of movies, series and documentaries—the streaming service has more than 15,000 titles—but it also has its own book club, and it’s using it as a tool to better engage fans, start conversations about popular films and ultimately lead them back to content that’s available on Netflix. Netflix recently partnered with Starbucks to launch But Have You Read The Book? a new monthly social content series for its Netflix Book Club which dives into discussions about how books become movies with a focus, of course, on movies that are featured on Netflix. The series is hosted by Uzo Aduba, a three-time Emmy Award winner and star of the Netflix original series, Orange Is The New Black. The show was inspired by a 2010 memoir by Piper Kerman titled, Orange Is The New Black: My Year in a Women’s Prison, which was made into a series in 2013. (For those familiar with the series, Aduba played Suzanne “Crazy Eyes” Warren.) In refreshing and stimulating discussions, Aduba will converse with creators, authors, cast members and other creatives involved in books that become movies and shows, over a cup of coffee at various Starbucks around the U.S. The partnership is an interesting way to call attention to the services provided by both Netflix and Starbucks, and to engage fans in conversations that will ultimately lead them to explore new content available on the streaming service, and thus promoting the work of those who are featured as guests. Bringing in Starbucks as a partner allows the brand to promote itself as a refuge for conversation and togetherness. It also further solidifies Starbucks’ relationship with the literary world, as Starbucks has long shared a strategic partnership with Barnes & Nobles, which is why Starbucks cafes are so often housed inside the bookstores. The casual and laidback ambiance created by the coffee-and-book conversation further adds to the feel that Netflix is trying to create with this new series, which is a stress-free and fun approach to learning more about the content which Netflix has to offer. It’s a smart marketing tactic, and one that’s presented perfectly as an effort to better engage with fans. The first episode of But Have You Read The Book? aired on November 16 and covered the film Passing, a Harlem Renaissance-era novel by Nella Larsen published in 1929 and made available on Netflix on November 10. The episode is available for viewing at the Still Watching Netflix YouTube channel and the Netflix U.S. Facebook channel. Danielle Renda is associate editor of PPB. .BSDFMP .PMMBSFUUJ .POHUB 4UVEJP 4IVUUFSTUPDL DPN 70 | DECEMBER 2021 | THINK
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