PPB September 2021

Gr ace Pack W orking as a distributor sales rep, Grace Pack hit a breaking point. After spending a day setting up a client’s pop-up storefront, it took her an additional three days just to type the order into the entry system. “I also got a call frommy customer service rep and she was crying. I’m thinking, ‘What’s going on? This is a great order.’ But the complexity of the order, the details, the multitude of sources and different fulfillment requirements, were just too much,” Pack says. “I realized there has to be a better way, so I started working on OrderWrite.” As president and co-founder of OrderWrite, a business services company, Pack says the online program empowers each user, bringing complex orders together seamlessly. “The complex orders are more valuable, but we need a repeatable and consistent process, not just for modern buyers, but for successful sales reps and their teams, too.” To Pack, the front-end process is just as important as the back-end. “The program is designed for sales reps and their clients. That’s my vantage point as a sales rep,” she says. “When sales reps use OrderWrite to easily build and curate an online pop-up store for their client, the program itself allows you to process and send orders accurately to suppliers without forcing reps to manually load entries on the back-end. Then we tie Power To The Sales Rep Frustrated over fulfilling complex and painstakingly detailed orders, Grace Pack left a successful career in promo industry sales to develop a revolutionary program, OrderWrite. Harnessing technology, OrderWrite “creates order out of chaos,” she says, making it easier than ever for distributors to sell and place detailed orders. by Kristina Valdez Grace Pack began developing OrderWrite in 2019. amasterphotographer / guteksk7 / Shutterstock.com 94 | SEPTEMBER 2021 | CONNECT