PPB August 2020
$50,000 - $250,000 Award of Merit Overnight Tablecovers San Diego, California Overnight Tablecovers is a producer and supplier of table covers, banners, flags, tents and apparel, including face coverings. CEO Rodolfo Gonzalez says the company has a simple premise. “Disrupt an industry that has been an example of poor service and elevated prices,” he says. “Everything we do, every decision we make, keeps this statement as our guiding principle of why we exist.” He adds, “Our unique understanding of global supply chain allows us to enjoy distinct advantages designed to benefit our customers, through the use of top-quality service that’s woven into the company’s culture and operationally monitored; top-quality products through strict standard operating procedures and quality control and top-quality communication. [We have] an absolute obsession with enhancing the customer experience.” $250,001 - $500,000 Supplier Star Stahls’ Sterling Heights, Michigan Stahls’ has built a global business servicing every aspect of the garment personalization industry, from heat transfer vinyl to full-color digital graphics and more. Its team of experts strive to provide customers with the most innovative decorating techniques available. “The promotional products world has a need for on-demand, shorter- run custom printing—especially when it comes to full-color logos—and Stahls’ has multiple solutions for this challenge,” says CEO Carleen Gray. “We help companies realize it is possible to profitably customize apparel and soft goods of all shapes and sizes with the right heat-printing equipment, products and services.” To accomplish that, the company continuously strives to make it easier to do business. “Currently this means building a more structured technology process to seamlessly port client ordering data between our divisions, enhancing quality and speed-to-market for all our heat-printing products and custom logo services,” says Gray. $250,001 - $500,000 Award of Merit Label Works North Mankato, Minnesota Label Works is a custom label printing company specializing in stickers, decals, water bottle labels, window decals and bumper stickers using their Label Works’ FreeForm™ technology to create labels of any size and shape, including foil-stamped and blind-embossed labels. Mike T. Brown, marketing coordinator, explains the company’s mission is to simplify the process of selling print. “We want to expand distributors’ minds into print as a viable option to promote their customers' businesses. We send the message that we are the label experts, so they don’t have to be,” he says. He cites his team’s communication skills as key to the company earning a Supplier Star. “We believe that customer service is the epicenter of our business—the ability to effectively communicate between internal teams and customers is what allows us to serve at the highest level. Relaying messages and detail from customers on to our production teams allows us to offer the highest quality and satisfaction.” FEATURE | PPAI Supplier Stars 16 | AUGUST 2020 |
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