PPB November 2019

contents Promotional Products Business The Official Business Monthly of Promotional Products Association International NOVEMBER 2019 4 Perspectives Actions Speak Louder Than Words 8 Feedback 11 INNOVATE 12 Question Should I Give Clients What They Want? 14 Sales The Art Of The Presentation 26 Eye On Apparel Athleisure 37 GROW 48 Editor’s Picks Drinkware 56 Market To Market Financial Services Industry 65 THINK 66 Profile HUB’s Chris Anderson 70 Management It’s Time To Ditch This HR Practice 83 Fast Forward Juul’s Marketing Investigated 93 CONNECT 94 Close Up Tom Carpenter, MAS 99 PPPC Communiqué 100 Day In The Life Missy Kilpatrick, CAS 103 Inside PPAI 108 Snapshots 115 People News 119 New Members 125 Datebook 130 The Creative Calendar 38 THE INTERNET OF PROMOTIONAL THINGS How online distributors are redefining the future of promotional products. 20 TALES FROM THE ROAD Business travel may not be all it’s cracked up to be, but it sure makes for a good story. | NOVEMBER 2019 | 3