PPB October 2019

Celebrate Your Boss On October 16 National Boss’s Day began in 1958 when Patricia Bays Haroski, who was employed at State Farm Insurance Company in Deer eld, Illinois, conceived of the idea to honor her own boss and to give other employees a chance to show appreciation to their bosses. She also thought Boss’s Day would help improve employer- employee relations. She registered the holiday with the United States Chamber of Commerce and in 1962 Illinois Governor Otto Kerner of cially proclaimed the day as an observance. Today, it is celebrated not just in the U.S. but in India, Lithuania, Australia and South Africa—and is always celebrated on October 16 unless that day falls on a weekend; then it’s celebrated on the closest business day. Deb Marmo Inside Sales Director BIC Graphic NA Tampa, Florida Years managing others: 17 Why she was nominated: “Deb’s main goal as a leader is to lift up team spirit and provide guidance and support at all times,” says her nominator Debbie Martin, who’s reported to Marmo for 15 years. “She makes us feel like we are valued and that everyone’s voice matters. Deb has created such a positive work environment that others can’t wait for the chance to work for her.” Deb’s insights on her best boss: I’ve been fortunate to work for many great leaders throughout my career, especially here at BIC Graphic, which I’ve called home for 22 years. One leader stands out as she was a very strong customer and employee advocate. Early on in my career, this person took the time to help me develop these skills. She led by example with owning challenges until the customer was taken care of. Her advice for managing others: Listen, listen, listen. It is very important for me to collaborate and share ideas with my team. I believe in an open-door communication policy. This method has helped me create strong teamwork within any teams I’ve led. Deb Marmo, left, with her direct report and nominator Debbie Martin. 34 | OCTOBER 2019 | FEATURE | Best Bosses Of 2019