several local startup experts—
Rebecca Lovell, the startup liaison
for the city of Seattle; Andy Sack, an
investor who also ran TechStars and
Founders Coop; Dave Parker, who
runs a pre-accelerator called Next;
and Enrique Godreau, co-founder of
9Mile Labs. We joined the 9Mile
Labs accelerator a couple months
later.
Once we built a minimum viable
experience for GiftStarter, we pur-
sued funds from local angel
investors to help us on-board over
1,000 paying customers for further
validation, to work on product
enhancements and to nail down our
product’s market fit.
PPB
How do retailers partner with
GiftStarter to offer their products
to your site users?
Yu
They can partner with GiftStarter
in multiple ways, mainly to use our
platform to enhance their customers’
experiences to afford better gifts.
We can take a product feed (10,000
or more products) and add it to our
search experience. We can also cre-
ate a curated “storefront” on
GiftStarter for a retailer with their
giftable products on that page.
Additionally, we can provide a
quick-button widget that allows cus-
tomers on the retailer’s site to buy
any gift with family and friends.
PPB
How does founding and run-
ning a company like GiftStarter
allow you to strike a work-life bal-
ance?
Yu
For us, the founders, the job is a
major part of the work, which is a
major part of our personal life’s
work. We were able to design the
business in a way that creates an
ecosystem that adds value to our
customers, our employees, and our
partners. One of the things we know
is that starting a company from
scratch requires a person to have
their own personal foundations in
place first. For us, it takes a village
of support to keep “balance”—the
support of parents, siblings, friends,
communities, and most importantly,
the full support of a spouse/signifi-
cant other.
Those who work with GiftStarter
know that this is a passion busi-
ness—passion that grows from
enabling human interactions, com-
munal giving and communities to be
created from a person’s own circle
of family and friends. We believe in
holacracy and in prioritizing work
that creates/adds value to the cus-
tomer. There are no managers here,
and everyone on the team is encour-
aged to work freely on projects they
are most compelled to work on.
Everyone is responsible for bringing
their brains, their own expertise and
skills to what they feel GiftStarter
needs at any given point —
always
creating value for our customers
.
PPB
What advice would you give
others who believe they have a
great idea for a product or busi-
ness solution, but don’t know the
first steps to take?
Yu
One of the first things we did
was think about and document the
following:
1. What kind of company do you
want to build (or not build) for the
next 10 years or more?
2. Do people actually need your
product or business solution, and
how have you validated it?
3. What kind of business or market-
place will you be entering?
Have a clear idea and words to
speak intelligently about all of the
above. But above all else, listen.
Look for advice that opposes your
great idea. Look for customers who
will tell you what’s wrong with your
idea. That brutal honesty is the dif-
ference between an idea and a busi-
ness that can actually grow.
72 •
PPB
• OCTOBER 2015
THINK
FAST FORWARD
Plagiarism isn’t a crime unto words alone,
something Olympic Games organizers in Tokyo
discovered late this summer when the designer
of a Belgian theater logo, Olivier Debie, accused
Tokyo designer Kenjiro Sano of copying his
design. Though Sano claims his work was origi-
nal, Tokyo 2020 Olympics officials have since
sent the design back to the drawing board.
After news of the design debacle entered
social media, Japanese illustrator KanKan cre-
ated a logo incorporating Olympic colors into
the image of a traditional hand fan. “The
folding fan symbolizes good omens in the way
it spreads out, and the tool has been used to
cheer others on since ancient times,” KanKan
wrote of the design on his Twitter feed.
“I believe it’s the best design for an
Olympic motif and it perfectly captures the
Olympic quality of harmony. The theme of
‘Japan (the red suns) being supported by many
peoples’ is also represented in its design.”
That Logo Looks
Familiar …
AD-ITIVES
Continued From Previous Page
TOP
The Théâtre de Liege logo
MIDDLE
The original logo for the 2020 Olympic and
Paralympic Games
BOTTOM
A proposed
design for the Olympic and Paralympic
Games logos.