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With the myriad risks, hazards and

increasing regulations present in business

today, it may be prudent for someone

possessing this title to consider going

back to school for degrees in engineer-

ing, law and biochemistry. However, the

reality is that most compliance officers

have never even considered the career

path on which they are now embarking.

With limited experience in the field and

backgrounds from other business seg-

ments, today’s compliance officers are

generally thrust into the role with little

or no training and even less direction.

In this new and emerging business

segment, funds are limited and return on

investment is difficult to prove unless a

business undergoes an investigation by

regulators or has to defend itself in a law-

suit. The newly appointed compliance

officer must quickly get up to speed in

federal and state product safety laws, test-

ing methods, social and environmental

best practices, and the emerging risks of

technological product hazards. Who

would have thought that knowing what

types of batteries are used in electronics

would be a prerequisite for employment

in the promotional products industry?

But, with today’s focus on corporate

responsibility, businesses are expected to

PRODUCT SAFETY

TRUE CONFESSIONS OF A

COMPLIANCE OFFICER

FEELING MY WAY THROUGH A DIZZYING NEW PROFESSION

BY PEGGIE JEWELL

JUNE 2015 •

PPB

• 75

THINK

HAT IS A COMPLIANCE OFFICER?

I

thought I knew the answer when this job

was thrown in my lap roughly three years

ago. Since then, I’ve learned not to quickly tag anyone with that

title, although, with time, one can comfortably use the term

“compliance officer-in-training.”

W